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Quality Initiative

"Customer Satisfaction Can Never Be Compromised!" This statement is what WeServ employees and members live by in their daily activities. Not only is it seen in words, but also in actions.

It is WeServ's policy to be the trusted IT partner of its customers through the quality of its product and services. All employees in WeServ subscribe to the guiding principles of quality and continuous improvement in their deliverables and processes. On this basis, WeServ has invested time, effort and resources in improving the quality of its product and services to ensure that the customers' expectations are met.

By dedicating itself to quality, WeServ has earned the confidence of various customers from major industries. Through this confidence, WeServ's partnerships and relationships are strengthened and trust is reinforced. Clients rest assured that all deliverables meet, if not exceed, their expectations and projects arrive on time, if not ahead of schedule.

Quality Timetable

 

WeServ’s internal processes are aligned with international quality standards to ensure customer satisfaction. It has achieved ISO 9001:2008, ISO 27001:2005 certifications and Maturity Level 5 of CMMI-Dev v1.1.

ISO/IEC 27001:2005ISO 9001:2008

The continuing quest for excellence may be gleaned from the current quality service programs of WeServ:

  • Software Process Engineering Automation
  • IS Planning of Quality System & Interfacing Systems
  • Organizational Process Refinement
  • Process Tailoring for each NEW Service Line
  • ISO 9001:2000 Re-certification
  • CMMi Level 5 Assessment
  • ISO/IEC 27001:2005 Certification
  • ISO 9001:2008 Certification